PRIVACY POLICY

At Adwoods Design Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our Website or contacting us, you consent to the practices described in this Policy.

Information We Collect

We collect only the information necessary to communicate with you and deliver our services effectively. This includes:

 

  • Contact Information: name, email address, company name, phone number (if provided).
  • Project Information: details about your project, files you share, and any materials required to prepare proposals or complete work.
  • Website Usage Data: cookies and basic analytics information that help us understand how visitors use our Website.

How We Collect Information

We collect personal information in the following ways:

  • When you contact us through forms, email, or direct communication.
  • When you share project files or details for quoting or collaboration.
  • Through website analytics tools that track general user behavior.

How We Use Your Information

We use the information we collect for the following purposes:

  • Project Communication and Delivery: preparing proposals, managing workflow, and completing your project.
  • Client Support: responding to inquiries, providing updates, and ensuring smooth collaboration.
  • Service Improvement: analyzing feedback and improving how we deliver our services.
  • Optional Marketing Communication: sending updates about new services or relevant information if you choose to receive it.

Information Sharing

We do not sell, rent, or trade your personal information.
Your information may be shared only in the following situations:

  • Service Providers: trusted partners who assist us with secure storage, communication, or project delivery (e.g., cloud platforms). These partners follow strict confidentiality and data protection rules.
  • Portfolio Use: We may showcase completed project images in our portfolio. We do not publish confidential materials or client names without permission.
  • Legal Requirements: if law enforcement or regulatory authorities request information that we are legally required to provide.

Data Storage and Security

We retain project information as long as it is necessary to maintain client relationships and support ongoing work. If you request deletion of your data, we will remove all personal information that we are not legally required to keep.

Your Rights

You have the right to:

  • Request a copy of the information we hold about you.
  • Ask for corrections to inaccurate or outdated data.
  • Request deletion of your personal information.
  • Request restrictions on the use of your information.
  • Opt out of marketing communication at any time.

To exercise any of these rights, contact us at info@adwoods-design.com

International Data Transfers

We work with clients worldwide. Your information may be stored or processed on servers located outside your region. Regardless of location, we apply consistent and reasonable data protection practices to safeguard your information.

Cookies and Website Analytics

We use cookies to understand Website traffic and improve user experience. You can adjust cookie settings in your browser at any time. Our Website may use third-party analytics tools; these tools collect general usage data but do not identify you personally.

Third-Party Links

The Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

Updates to This Policy

If you have questions about this Privacy Policy or how we handle your data, please contact us:

 

  • Email: info@adwoods-design.com
  • Address: 501 / 1 Chapel St, Nanaimo, British Columbia, Canada, V9R 5H1

 

Last Updated: December 2025